Introduction

I help build and manage cloud services, primarily IaaS and BaaS. I've got over 15 years of experience in a variety of roles in IT operations, management, sales, and product marketing and product management.

Skills

Customer development

Lean innovation

Cloud computing

Data center infrastructure

Web development

Experience

Senior Product Manager

2019 - Current
iland Cloud - Houston, TX

I manage iland’s cloud backup and cloud storage services from concept to design, cost, and promotion, including the operational and technical processes involved in quoting/sizing, deployment, and support.

Product Manager

2016 - 2018
Expedient - Pittsburgh, PA
  • Product development and release management.
  • Market research.
  • Portfolio roadmapping.
  • Sales enablement.

Product Manager

2015 - 2016
Management Science Associates, Inc. - Pittsburgh, PA
  • Performed market research and financial modeling for new products/services.
  • Earned Pragmatic Marketing certifications.
  • Initiated new SAN replication service for Pittsburgh market.
  • Improved data center customer experience.
  • Led project to POC and migrate from Veritas Netbackup to Commvault
  • Led project to consolidate monitoring systems onto SevOne

Senior Information Systems Manager

2012 - 2015
Management Science Associates, Inc. - Pittsburgh, PA
  • Led next-generation corporate intranet project.
  • Represented IT in company website refresh project.
  • Migrated MSA.com to Amazon Web Services.
  • Represented IT in next-generation product development built on MapR Apache Hadoop.
  • Managed five FTE positions that are responsible for relationships between IT division and business units.
  • Planned and managed annual user satisfaction survey.
  • Managed annual IT division internship program.
  • Led solution development for external sales opportunities.

MIS Advisor

2009 - 2011
Voluntary Service Overseas - India
  • Managed participatory impact measurement project.
  • Managed SMS e-governance project.
  • Migrated to new web hosting provider & set up Google Apps.
  • Implemented organization Linux server
  • Created standard data collection forms in Word
  • Implemented databases in Django, Access, and Excel.
  • Trained staff in Excel, Access, and MIS concepts.

Technical Coordinator

2008 - 2009
Management Science Associates, Inc. - Pittsburgh, PA
  • Led research and evaluation of e-mail archiving products.
  • Wrote proposals in response to client RFPs.
  • Coordinated technical resources to meet ongoing needs of business units.

IT Manager

2004 - 2008
University of Pittsburgh - Pittsburgh, PA
  • Chairperson of school-wide IT committee. Used committee budget of $180,000 to select and implement the following projects:
    • Training to over 100 staff via IT training program.
    • Desktop backup to over 90 PCs via storage-as-a-service vendor.
    • Shared VMware virtual server hosting.
  • Managed several Dean’s Office projects:
    • School website refresh.
    • Centralized financial and personnel system.
  • Managed IT operations for department with 120 staff.
  • Led development team in planning and implementing a .NET billing web app and an online ordering web app