Introduction

I help build and manage cloud services, primarily IaaS and BaaS. I've got over 15 years of experience in a variety of roles in IT operations, management, sales, and product marketing and product management.

Skills

Customer development

Lean innovation

Cloud computing

Data center infrastructure

Web development

Experience

Senior Product Manager - Cloud Data Protection

2020 - Current
iland Cloud - Houston, TX

I define and grow both BaaS (Backup as a Service) and DRaaS (Disaster Recovery as a Service) portfolios by understanding business and technical aspects of the product, user requirements, trends, competitive landscape and refining the balance between business needs and product/technology delivery. This includes working with multidisciplinary teams to drive a successful formulation of product definition, strategic business plans, and optimal processes that adds value to iland’s services to impact the marketplace.

Senior Product Manager - BaaS

2019 - 2020
iland Cloud - Houston, TX

I manage iland’s cloud backup and cloud storage services from concept to design, cost, and promotion, including the operational and technical processes involved in quoting/sizing, deployment, and support.

Product Manager

2016 - 2018
Expedient - Pittsburgh, PA
  • Product development and release management.
  • Market research.
  • Portfolio roadmapping.
  • Sales enablement.

Product Manager

2015 - 2016
Management Science Associates, Inc. - Pittsburgh, PA
  • Performed market research and financial modeling for new products/services.
  • Earned Pragmatic Marketing certifications.
  • Initiated new SAN replication service for Pittsburgh market.
  • Improved data center customer experience.
  • Led project to POC and migrate from Veritas Netbackup to Commvault
  • Led project to consolidate monitoring systems onto SevOne

Senior Information Systems Manager

2012 - 2015
Management Science Associates, Inc. - Pittsburgh, PA
  • Led next-generation corporate intranet project.
  • Represented IT in company website refresh project.
  • Migrated MSA.com to Amazon Web Services.
  • Represented IT in next-generation product development built on MapR Apache Hadoop.
  • Managed five FTE positions that are responsible for relationships between IT division and business units.
  • Planned and managed annual user satisfaction survey.
  • Managed annual IT division internship program.
  • Led solution development for external sales opportunities.

MIS Advisor

2009 - 2011
Voluntary Service Overseas - India
  • Managed participatory impact measurement project.
  • Managed SMS e-governance project.
  • Migrated to new web hosting provider & set up Google Apps.
  • Implemented organization Linux server
  • Created standard data collection forms in Word
  • Implemented databases in Django, Access, and Excel.
  • Trained staff in Excel, Access, and MIS concepts.

Technical Coordinator

2008 - 2009
Management Science Associates, Inc. - Pittsburgh, PA
  • Led research and evaluation of e-mail archiving products.
  • Wrote proposals in response to client RFPs.
  • Coordinated technical resources to meet ongoing needs of business units.

IT Manager

2004 - 2008
University of Pittsburgh - Pittsburgh, PA
  • Chairperson of school-wide IT committee. Used committee budget of $180,000 to select and implement the following projects:
    • Training to over 100 staff via IT training program.
    • Desktop backup to over 90 PCs via storage-as-a-service vendor.
    • Shared VMware virtual server hosting.
  • Managed several Dean’s Office projects:
    • School website refresh.
    • Centralized financial and personnel system.
  • Managed IT operations for department with 120 staff.
  • Led development team in planning and implementing a .NET billing web app and an online ordering web app